Frequently asked questions

Here you will find all the help you need to make the most of Simply CPD. If you think we are missing any important guidance then please get in contact here.

Are there any fees? What about for free courses?

There are no fees for doctors.  We incur transaction fees and we cover these and our running costs via commission payable by organisers on paid bookings.  Free courses attract a flat fee per b ...

Can I advertise my product or service on SimplyCPD?

Yes, please email content@simplycpd.co.uk for information on options and prices. 

Can I use the course information on SimplyCPD on my own site?

The content on SimplyCPD is protected by copyright – both our own, and that held by the course providers who list their courses directly.  Any reproduction without express permission is an infrin ...

How do I contact the course provider?

Once you have booked onto a course you can contact the course provider directly from the booking page in the app.  You will find your booked courses in the ‘my bookings’ section of the app (se ...

How do I get in touch?

Please email content@simplycpd.co.uk

How do I leave feedback?

For courses, you can leave feedback once attended.  For feedback or suggestions about SimplyCPD you can contact us via content@simplycpd.co.uk  

How do I maximise interest in my course?

You can have your course ‘featured’ – paid-for positioning so it is always at the top on the website and in the app. You should make your course listing relevant, concise but ensure it contain ...

How do I refund someone if they/the course has to cancel?

Course ticket purchases can be seen on the ‘Bookings received’ tab on your dashboard menu.  On this page you can select ‘Refund’ from the Actions button against each user you wish to refund. ...

How do I register as a course provider?

Use the link on the homepage or go to the ‘course organiser’ tab on the top menu and find the same link on there to register as a course organiser.  You’ll need an email and your organisation ...
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How do I share the app?

Go to your account – bottom right icon on the menu at the bottom of the app, there is a ‘share’ option on that page. 

How do I upload a course?

Log in to your account and you’ll be on your organiser dashboard with a menu on the left.  On this menu under COURSE/CONTENT ADMIN select ‘Create new’ and follow the prompts.  Fields marked ...

I have different clinical roles, does it matter?

You can select multiple roles in your settings, bottom right of the app.  You should register for all the roles that you do so you will always see relevant courses and maximise any recommended cou ...

I know of a good course provider not listed, who do I tell?

We always like to add more providers so if you know of some good ones out there who are not yet listing courses with us, please tell us via content@simplycpd.co.uk.  If you know the provider’s ...

Is it free to use for doctors?

SimplyCPD is free to register and use for doctors.  Where a course provider charges for a course, you will pay the cost of the course - as set by the organiser – upon booking.  SimplyCP ...

My business interests are aligned and I would like to discuss - who do I contact?

Please email content@simplycpd.co.uk with an introduction to your proposal. 

My organisation is multi-site, can I register each site?

Yes – your login info (black button, top right) tells you to which organisations you belong.  In most cases this will only be one unless you work for different course providers.   On the left me ...

What if I need to cancel a course I've booked?

Please use the ‘@message organiser’ option within your booked courses section of the app to send a direct message requesting cancellation (and/or refund if applicable) to the organiser

What kind of courses can I upload?

We list face to face courses, live or pre-recorded webinars/online events, and host e-learning/on demand material (for once a webinar etc is finished, if you want it to still be available as a resour ...

When do I receive the revenue from ticket sales and how?

5 days after the date of the course(s) has passed we will pay you in our next payment run and you will receive the full sales proceeds minus our fees.  You will need to have a bank account registe ...

Why do you need my bank card/Apple Pay details if it's free?

Having payment details linked to your account means when you book a course for which the organiser charges a fee, you can pay directly at the time of booking.  You will be unable to book and pay unle ...
Any questions?
Get in touch with the Simply CPD team:
Course providers: courses@simplycpd.co.uk Doctors: doctors@simplycpd.co.uk
Built by doctors, for doctors
Dr. Amine Boughellam
Founder
Dr. Ben Coyle
Founder
Grant Carlisle
Tech lead
Simply CPD is a product of Oppia Limited,
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Leicester,
LE2 3LE
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